At Souk Designs we are committed to protecting your privacy. We will never sell or pass on your data to external third parties and we take this responsibility seriously. We use the information we collect to provide a superior experience.
What information is collected and how is it used?
We monitor visitor traffic patterns and site usage to help us develop and improve the design and layout of the website. We may also use the information we collect to notify you about important functionality changes to the website and information we think you'll find valuable. If you would rather not receive this information, you may opt out at any time by emailing laura@soukdesigns.com or by using the links at the foot of our communications.
Information about you
When you register at soukdesigns.com we ask for information such as your name, e-mail address, postal address, and then we keep a record of this information. All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make at soukdesigns.com. This means we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had on our website.
We may ask you questions at registration, and from time to time by email, that will give us information that will be used to improve your experience of shopping at soukdesigns.com. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.
If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by emailing: laura@soukdesigns.com
Will Souk Designs disclose my information to 3rd parties?
Souk Designs does not sell, trade or rent your personal information to others. We employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mails, removing duplicate information from customer lists, analysing data, providing marketing assistance and customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.
How we protect information
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our partners and any sub-contractors (such as Protx) who need the information to perform a specific job are granted access to personally identifiable information.
How you can help us protect your information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Cookies
A cookie is a small text file that a website can send to your
computer's browser. It's like an internet user's identification card,
which tells a website when a user is re-visiting the site. Their
ability is limited to containing and transferring to the website as
much information as the users have disclosed to that site. Cookies
can't read or interfere with other information saved on your hard
drive. The soukdesigns.com website (in common with most other shopping
websites) will not work without cookies.
Most computers are set up to automatically accept cookies. However, you
can reset your browser settings to refuse cookies, or alert you when a
cookie is being sent so you can choose whether or not to accept it.
Your consent
By using our website, you consent to the collection and use of this information by Souk Designs. If you do not agree to this policy, please do not use our website. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Your rights
Any personal information submitted via our website is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner's Office website: www.ico.gov.uk. If you have any questions relating to this privacy statement, use of the website or how we use the personal information we collect, please contact us using our contact form.
